I. DISCLOSURES
A. Who We Are
gardnerelectrician.com is the official website of Gardner Electrician, an electrical services business that provides or coordinates residential and commercial electrical work. Services may include electrical repairs, troubleshooting, inspections, maintenance, wiring, panel work, lighting installation, outlet and switch services, generator services, electric vehicle charger installation, emergency service requests, and other related work.
Gardner Electrician serves customers in Gardner and surrounding areas, subject to technician availability, service-area limits, property conditions, licensing requirements, permit requirements, and acceptance of the requested work. Submitting a form, calling, texting, or requesting an appointment does not guarantee that a technician will be available or that Gardner Electrician will accept or complete the requested service.
B. Important Electrical Safety Notice
The Website is not an emergency reporting system and should not be used as a substitute for emergency services, a fire department, a utility provider, or immediate professional assistance. If you see fire, smoke, active arcing, severe sparking, downed power lines, exposed energized wiring, or another immediate danger, move to a safe location and contact 911, the fire department, or the appropriate utility provider. Do not touch electrical equipment, wiring, panels, water near electrical equipment, or a person who may still be in contact with an energized source.
II. TERMS OF USE
Please read these Terms and Conditions carefully before using the Website or requesting services. The terms "Gardner Electrician," "we," "us," and "our" refer to Gardner Electrician. The term "Website" refers to gardnerelectrician.com. These Terms form a binding agreement between you and Gardner Electrician. Section H limits certain liabilities relating to the Website. Section M identifies the governing law. Section N contains an arbitration agreement and class-action waiver, subject to the exceptions and opt-out procedure stated in that section.
A. Acceptance of Terms
By accessing or using the Website, submitting information, requesting an estimate, scheduling an appointment, communicating with us, or purchasing services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Website or submit a service request.
The Website is intended for users who are at least 18 years old and have legal authority to request work at the applicable property. By using the Website, you represent that you meet these requirements and can enter into a binding agreement. If you request service on behalf of a property owner, tenant, business, property manager, or another person, you represent that you have authority to do so.
B. Website Content and Electrical Safety
The Website provides general information about electrical services and is not a substitute for an on-site evaluation by a qualified electrician. Website content, articles, troubleshooting information, estimated pricing, photographs, videos, and frequently asked questions are provided for general informational purposes only. They are not professional engineering advice, code-compliance certification, a diagnosis of a specific electrical condition, or instructions for performing electrical work.
Electrical work can cause fire, electric shock, serious injury, death, or property damage when performed improperly. Do not rely on Website content to perform work that requires a qualified or licensed professional. Codes, permit requirements, utility rules, equipment specifications, and acceptable installation methods vary by location and property. You are responsible for obtaining appropriate professional assistance.
C. Service Requests, Appointments, and Work Authorization
Submitting a service request does not create a contractor-customer relationship, guarantee an appointment, or obligate Gardner Electrician to perform work. An appointment is subject to confirmation. Arrival times and service windows are estimates and may change because of traffic, weather, emergency calls, technician availability, parts availability, utility conditions, or circumstances outside our control.
A technician may need to inspect the property before confirming the scope, price, materials, schedule, or feasibility of the work. No electrical work will be performed without authorization from a person who has legal authority concerning the property. A binding service agreement may consist of a signed work order, accepted estimate, electronic authorization, recorded authorization where lawful, invoice terms, or another written agreement issued by Gardner Electrician.
Additional or changed work requires further authorization. If unsafe, concealed, non-compliant, damaged, inaccessible, or unexpected conditions are discovered, work may be paused or the scope and price may be revised. We may decline or stop work when conditions are unsafe, unlawful, outside our licensing or service scope, or inconsistent with professional standards.
D. Estimates, Pricing, Payments, and Cancellations
Any price range, starting price, telephone quote, online estimate, or preliminary estimate is informational and non-binding unless expressly identified as a fixed written price. Final pricing may depend on an on-site inspection, diagnostic work, labor time, property access, system condition, code requirements, permit or inspection fees, utility coordination, material availability, equipment specifications, taxes, disposal, after-hours service, travel, and additional work authorized by the customer.
Diagnostic, dispatch, trip, consultation, emergency, cancellation, or after-hours fees may apply when disclosed before or during scheduling. Unless a written agreement states otherwise, payment is due when invoiced or upon completion of the applicable work. You agree to provide accurate billing information and authorize charges approved in the work order or other service agreement.
Payments may be processed by third-party payment providers. Chargebacks or payment disputes do not eliminate amounts lawfully owed. Past-due balances may be subject to collection costs, interest, liens, or other remedies where permitted by applicable law and disclosed in the service agreement.
Cancellation and rescheduling requirements may be stated during booking, in an estimate, or in a work order. We may charge a disclosed fee for late cancellation, missed appointments, special-order materials, permit expenses, mobilization, or work already performed.
E. Customer Responsibilities
You agree to provide complete and accurate information about the property, electrical issue, known hazards, prior work, equipment, access restrictions, occupancy, animals, and any condition that may affect safety or service. You must provide safe and reasonable access to the work area, electrical panels, equipment, crawlspaces, attics, utility areas, and other necessary locations.
You are responsible for securing permission from the owner, landlord, property manager, homeowners association, tenant, or other authorized party when required. Unless a written agreement states otherwise, you are responsible for permit, inspection, utility, association, and access requirements applicable to the property, although Gardner Electrician may assist with these matters.
You must keep children, pets, occupants, customers, employees, and visitors away from active work areas. You must follow reasonable safety instructions provided by the technician. You must not energize, alter, cover, use, or allow another person to modify unfinished work or equipment that has been tagged, disconnected, or identified as unsafe.
You are responsible for backing up or protecting sensitive electronic equipment and data before electrical work begins. Power interruption, testing, surges, equipment shutdown, or disconnection may affect computers, security systems, appliances, medical devices, internet equipment, automation systems, refrigerated items, and other property.
F. Prohibited Activity
Violation of any of the following may result in suspension or termination of access to the Website:
- You may not use the Website for unlawful, fraudulent, abusive, deceptive, harmful, or unauthorized purposes.
- You may not submit false service requests, false property information, impersonate another person, or misrepresent your authority to request work.
- You may not generate fake reviews, ratings, leads, appointments, inquiries, or other inauthentic activity.
- You may not interfere with Website operation or impose an unreasonable load on its infrastructure.
- You may not attempt to hack, disable, damage, reverse engineer, bypass security, or gain unauthorized access to the Website or related systems.
- You may not upload or transmit malware, harmful code, infringing content, or material you do not have the right to provide.
- You may not scrape, crawl, index, copy, harvest, or data mine Website content through automated or manual means without prior written permission from Gardner Electrician.
- You may not use Website content, forms, telephone numbers, or contact information to send spam or unauthorized marketing.
G. Disclaimer of Warranties
The Website is provided "AS IS" and "AS AVAILABLE." To the fullest extent permitted by law, Gardner Electrician disclaims all express and implied warranties concerning the Website, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and security.
We do not warrant that the Website will be uninterrupted, error-free, secure, current, or free from harmful components. We do not guarantee that a service request will be accepted, that a technician will arrive at a specific time, that a part will be available, or that a preliminary estimate will match the final price after inspection.
Any warranty covering electrical labor, materials, or equipment must be stated in the applicable written estimate, work order, invoice, or manufacturer documentation. Unless expressly stated in writing, no separate service warranty is created by Website content, advertising, oral statements, photographs, reviews, or prior dealings. Manufacturer warranties are controlled by the manufacturer's terms.
Service warranties may not cover misuse, abuse, unauthorized alterations, third-party work, normal wear, pre-existing conditions, concealed defects, utility-side conditions, water intrusion, pests, structural movement, environmental conditions, customer-supplied materials, incompatible equipment, or failures unrelated to the work performed, subject to applicable law and the written warranty terms.
H. Limitation of Liability
To the fullest extent permitted by law, Gardner Electrician and its owners, officers, employees, affiliates, licensors, service providers, and representatives will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to your use of, inability to use, or reliance on the Website. This includes loss of data, revenue, profits, business opportunity, goodwill, or use.
For claims arising solely from use of the Website, and not from paid electrical work, the total aggregate liability of Gardner Electrician will not exceed the greater of $150.00 or the amount you paid directly for access to the Website during the 12 months before the event giving rise to the claim. Access to the Website is ordinarily provided without charge.
Liability relating to electrical work, property damage, warranties, payments, or other services is governed by the applicable written service agreement and applicable law. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited. Some jurisdictions do not allow certain exclusions, so some limitations may not apply to you.
To the extent permitted by law, any claim arising solely from use of the Website must be brought within one year after the claim arose, unless a longer period is required by applicable law.
I. Indemnification
To the extent permitted by law, you agree to indemnify, defend, and hold harmless Gardner Electrician, its owners, officers, employees, affiliates, successors, contractors, and service providers from claims, losses, liabilities, damages, judgments, costs, and expenses, including reasonable legal fees, arising from your unlawful use of the Website, information or content you submit, your violation of these Terms, your misrepresentation of authority, or your violation of another person's rights.
J. Intellectual Property
The Website and its text, graphics, photographs, videos, designs, logos, software, features, and other content are owned by Gardner Electrician, its licensors, or other content providers and are protected by applicable copyright, trademark, and intellectual property laws.
These Terms permit you to access the Website for personal, non-commercial use in connection with evaluating or requesting services. You may not reproduce, distribute, modify, publish, display, sell, license, create derivative works from, or commercially exploit Website content without prior written permission.
- Your device may temporarily store copies of Website materials required for normal browsing.
- Your browser may store files automatically in its cache.
- You may print or download a reasonable number of pages for your personal, non-commercial use.
You must not:
- Modify Website materials or remove copyright, trademark, or proprietary notices.
- Use photographs, videos, graphics, or text separately from the context in which they appear.
- Represent Website content as your own or use it to create a competing service or website.
If you breach this section, your right to use the Website ends immediately. No ownership right in the Website or its content is transferred to you. All rights not expressly granted are reserved by Gardner Electrician.
Copyright Contact
Gardner Electrician
Email: info@gardnerelectrician.com
K. Third-Party Links, Tools, and Services
The Website may contain links to or integrations with third-party websites, maps, review platforms, financing providers, scheduling tools, payment processors, manufacturers, utilities, social media platforms, or other services. We do not control and are not responsible for third-party content, availability, security, terms, privacy practices, products, or services. Your use of a third-party service is governed by that third party's terms and policies.
L. Privacy and Communications
Your use of the Website and information you provide are subject to our Privacy Policy. By submitting contact information, you authorize Gardner Electrician to contact you about your inquiry, appointment, estimate, service, payment, or customer-support matter by telephone, email, or text message.
Where required by law, marketing calls or texts sent using automated technology require appropriate consent. Consent to receive marketing communications is not a condition of purchasing services. Message and data rates may apply. You may opt out of marketing text messages by replying STOP and may unsubscribe from marketing emails through the link provided in the message. Opting out does not prevent service-related communications concerning an active request or transaction.
M. Governing Law
These Terms and any dispute not subject to arbitration will be governed by the laws of the State of MA, without regard to conflict-of-law rules, except where federal law applies or applicable consumer law requires otherwise.
N. Dispute Resolution and Arbitration
Please contact us first at info@gardnerelectrician.com so we may attempt to resolve a concern informally. Before initiating arbitration, the party asserting a claim must provide written notice describing the claim, supporting facts, requested relief, and relevant contact information. The parties will attempt in good faith to resolve the dispute for at least 30 days after receipt of the notice.
Except for eligible claims filed in small claims court and claims seeking temporary or emergency injunctive relief concerning unauthorized use, security, or intellectual property, any controversy or claim between you and Gardner Electrician arising from or relating to the Website, these Terms, or communications initiated through the Website will be resolved by binding arbitration before a single arbitrator under the JAMS Consumer Arbitration Minimum Standards and applicable rules.
Arbitration will take place in MA, remotely, or at another mutually agreed location. The arbitrator may award the same individual remedies that a court could award, subject to these Terms and applicable law. Judgment on the award may be entered in a court with jurisdiction.
Class-Action and Jury-Trial Waiver: To the fullest extent permitted by law, you and Gardner Electrician waive the right to a jury trial and agree that claims will be brought only in an individual capacity. Neither party will pursue claims on a class, collective, consolidated, mass, or representative basis.
Arbitration Opt-Out: You may opt out of this arbitration agreement by emailing info@gardnerelectrician.com within 30 days after you first accept these Terms. Your notice must include your name, contact information, and a clear statement that you opt out of arbitration. Opting out of arbitration does not affect the remaining Terms.
If any portion of this arbitration section is found unenforceable, the remaining portions will remain effective to the fullest extent permitted by law. If the class-action waiver is found unenforceable for a particular claim, that claim must proceed in court and not in arbitration.
O. Miscellaneous
Nothing in these Terms creates a partnership, joint venture, employment, agency, fiduciary, or franchise relationship between you and Gardner Electrician. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms as part of a merger, reorganization, asset transfer, financing, or other business transaction.
If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will remain effective. Our failure to enforce a provision is not a waiver. These Terms, the Privacy Policy, and any applicable written estimate, work order, invoice, warranty, or service agreement constitute the relevant agreement between the parties concerning their subject matter. When a written service agreement conflicts with these general Website Terms regarding paid work, the written service agreement controls for that work.
The Website is controlled from the United States. We do not represent that the Website or services are appropriate or available in every jurisdiction. You are responsible for complying with laws applicable to your location.
Gardner Electrician may revise these Terms or update Website content at any time. The revised Terms will be posted on gardnerelectrician.com with a new "Last Updated" date. Changes become effective when posted unless otherwise stated. Your continued use of the Website after an update means that you accept the revised Terms.
Questions about these Terms may be sent to info@gardnerelectrician.com.